Free worldwide shipping on all orders over US$99

My package says delivered, but I didn't receive it.

  • Sometimes, for some shipping companies tracking information can be incorrect, and packages are marked as delivered before they actually arrive – oops! Your package will most likely be delivered within a few days, but it’s great to check with your neighbors and/or post office for more information in the meantime!

    If you do not receive your order in a couple days, please email our Customer Care team: stellacarenaofficial@gmail.com within 5 days of the last tracking update, with your order number and tracking information so that we may assist you further!