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I received a package, but it wasn't my order.

  • We're so sorry for the mix up with your order! Please email our Customer Care team: with your order number and pictures of the following:

    - The stamped initial/number on the outside of your envelope or box.

    - The order packing slip with with the stamped initial visible.

    - Pictures of the products you did receive.

    - Picture of the bottom/side label of the product so we can see the 4-digit lot number.

    Please note that all order issues must be reported within 7 days of delivery. We’ll get your order sent out as soon as possible!