I received a package, but it wasn't my order.
We're so sorry for the mix up with your order! Please email our Customer Care team: firstname.lastname@example.org with your order number and pictures of the following:
- The stamped initial/number on the outside of your envelope or box.
- The order packing slip with with the stamped initial visible.
- Pictures of the products you did receive.
- Picture of the bottom/side label of the product so we can see the 4-digit lot number.
Please note that all order issues must be reported within 7 days of delivery. We’ll get your order sent out as soon as possible!